Refund policy

We have a 30-day return policy, meaning you have the day you received the item to request a return. And have 30 days to return it.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Also, we do not accept returns based on the wrong size, the wrong color, or a change of mind. So, please know your size and color, and be Sure before you order. 

Please be aware that Most of our products are based on collectives. Therefore, policies may differ, including shipping and return policies. Some shipments could take less than 5 days to deliver and some up to 8 days. Return policy may also differ from different suppliers, most suppliers will accept returns, but some suppliers like FitiqueFit.com with elegant styles in jumpsuits, dresses, and sets, do not accept returns. So, please be aware of this before you order. 

To start a return, you can contact us at amazinggreenboutique@gmail.com. Please note that returns will need to be sent to the following address: [60 Pitt Street, 10C. New York, NY 10002]. Other suppliers will provide their address with the return label.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at amazinggreenboutique@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like Swim-wears, perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
Only if you received a defective, damaged, or the wrong item. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at amazinggreenboutique@gmail.com.